Uttaran20 Terms and Conditions — Full English Version

Uttaran20 (uttaran20.app) is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Uttaran20 and its users.

In these Terms & Conditions, "Uttaran20", "we", and "our" refer to the authority operating the uttaran20.app platform. "User", "you", and "your" refer to any individual, registered or unregistered, who accesses the platform.

By accessing, browsing, or creating an account on the Uttaran20 platform, you confirm that you have fully read, understood, and agreed to these Terms & Conditions.

These Terms & Conditions may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

To create an account on Uttaran20, you must provide accurate and complete information. Registering with false or incorrect details is a direct violation of these Terms & Conditions and may result in account termination.

Information required at the time of registration:

• Active Bangladeshi mobile number
• Password (minimum 8 characters, including numbers and special characters)
• Date of birth (must be 18 or older)

Each person may register only one account. If multiple accounts are found belonging to the same individual, all balances will be forfeited and all accounts will be closed.

You are solely responsible for the security of your account. Never share your password or allow others to access your account. Report any unauthorized access to Uttaran20 immediately.

Uttaran20 is strictly for users aged 18 and above. Registration and gaming by minors is completely prohibited. Uttaran20 may request a copy of your ID for age verification at any time.

If an underage user is detected, the account will be closed immediately, all balances will be forfeited, and the relevant authorities will be notified if necessary.

• Minimum age to register: 18 years
• For age verification: National ID card or passport
• Withdrawals may be put on hold until age verification is complete

Deposits on Uttaran20 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500 and the maximum single deposit is ৳50,000.

Important information about deposits:

• Deposits are typically credited to your account instantly
• Deposits must be made from a mobile banking account registered in your own name
• Deposits from third-party accounts are not accepted
• Deposits are non-refundable (except in exceptional circumstances)

Withdrawal Rules:

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal: ৳1,00,000
• Processing time: typically 15 minutes to 1 hour
• Withdrawals can only be made to a mobile banking account registered in your own name
• Large withdrawals may be delayed if KYC verification has not been completed

Uttaran20 offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms & Conditions:

• Welcome bonus applies to first-time deposits only
• A specific wagering requirement must be met before any bonus can be withdrawn
• Wagering requirements are typically 10–30x the bonus amount
• Bonuses must be used within a set timeframe (typically 7–30 days)
• Each user is eligible to receive the same bonus only once

Any attempt to abuse or fraudulently obtain bonuses will result in the forfeiture of all bonuses and related winnings, and the account will be closed.

All bets placed on Uttaran20 are final and cannot be cancelled once confirmed. Please verify all details before placing a bet.

• Each game has its own rules, which are outlined on the respective game page
• In the event of a technical failure causing a game to stop, Uttaran20 reserves the right to void or restart the bet
• If incorrect odds or results are displayed due to a system error, Uttaran20 may void the affected bets
• In the event of a disconnection during live betting, the outcome of the bet will be determined by the server records
• Minimum and maximum bet limits vary by game and are subject to change

All games on Uttaran20 use third-party audited RNG (Random Number Generator) technology. There is no human intervention in game outcomes.

The following activities are strictly prohibited on Uttaran20. Any violation will result in immediate account closure:

• Creating multiple accounts
• Opening an account using someone else's information
• Using software or bots to play games
• Exploiting system vulnerabilities to gain an unfair advantage
• Selling or transferring your account or balance
• Using the platform for money laundering or illegal financial transactions
• Threatening or harassing other users
• Attempting to breach the platform's security measures

Uttaran20 takes the protection of your personal information seriously. We use SSL encryption and the latest security technology to keep your data safe.

How your information is used:

• For account verification and management
• For payment processing
• For providing customer support
• To prevent fraud and ensure security
• For legal compliance purposes

Uttaran20 never sells your personal information to third parties. For more details, please visit our Privacy Policy Read.

Uttaran20 believes in responsible gaming. Gaming is meant for entertainment, not addiction. We are committed to helping every user stay in control of their gaming habits.

What Uttaran20 offers:

• Daily/weekly spend limit: Set your own maximum spending limit
• Self-Exclusion: Option to temporarily or permanently deactivate your account
• Cooling-Off Period: Option to take a break from 24 hours up to 30 days
• Reality Check: You will be notified of your session details at regular intervals

If you feel gaming is having a negative impact on your life, contact our support team immediately or Responsible Gaming View page.

Uttaran20 reserves the right to suspend or terminate accounts under the following circumstances:

• If any part of these Terms & Conditions is violated
• Registering with false information
• Engaging in fraudulent activity
• At the request of law enforcement
• Extended inactivity (more than 12 months)

You may request to close your account at any time. Any remaining balance will be returned in accordance with the applicable terms and conditions.

Uttaran20 reserves the right to update these Terms and Conditions at any time. For significant changes, you will be notified via your registered mobile number or through a platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. The "Last Updated" date on this page always reflects the most recent version.

If you have any questions about these Terms & Conditions or wish to raise a complaint, please contact our support team:

• Email: support@uttaran20.app
• Live Chat: Available 24/7 from any page on the site
• Language: Support available in both Bangla and English

An initial response will be provided within 48 hours of submitting a complaint. Complex issues may take up to 7 business days to resolve.